Employment - Job Opportunities
Parts Counter, CSR
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Open until: filled Type: Full-time |
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Portland Compressor has an immediate opening in our parts department as a Parts Counter
Customer Service Representative for an individual with experience in the parts business.
We prefer experience in a physical parts business such as auto parts. Air compressor,
airless paint sprayer, knowledge a plus, but not required.
Responsibilities include but not limited to the following
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Job Responsibilities:
- Create and/or maintain positive relationships with customers
- Provide prompt and courteous service
- Find parts for customers using various methods such as; software, books, online
resources
- Sell parts from stock or special order
- Enter customer information, take payments and create receipts
- Answer phones, provide price quotes and other information
- Respond to customer e-mails
- Calculate shipping costs and ship parts via USPS, UPS
- Assist customers with loading and unloading
- Follow-up on special orders, back-orders, order mistakes etc
- Pickup and/or deliver items from time to time.
- Other parts department work such as; inventory, stocking displays, putting away
parts, keeping parts room clean
- Other assignments may be given at the discretion of the management
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Experience Required
- At least 1 year of parts business experience
- Good computer competency
- Windows XP Pro
- Microsoft Office Applications, primarily Outlook
- Ability to learn new software
- Good phone skills
- Good customer service skills
- Valid drivers license and decent record
Other Preferred
- Experience with airless painting equipment or air compressors or pressure washers
is a plus
- Good interpersonal skills, a "people person"
- Willingness to learn about the products we carry
- Knowledge of SAP Business One
- Internet savvy
- Retail sales experience
- Forklift operation, certification
- Mechanical aptitude is a plus
- Familiarity with UPS Worldship a plus
A qualified applicant will be a trustworthy self-starter with good self-management
skills with little need for supervision once trained. Integrity and accountability
are a must. Qualified candidates will have a HS Diploma or GED. College experience
would be preferred, but not required. Strong oral and written communications skills
in English. Must be able to lift up to 50 lbs.
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Salary Salary is negotiable and based on experience.
Please include your salary requirements with your resume.
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Benefits
- Health Insurance
- Paid Vacation
- Paid Holidays
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Portland Compressor has a low employee turnover
rate and we enjoy that, so, if you are just looking for a J. O. B., please keep looking,
if you are looking for a place to grow, this may be the place. |
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