Airless Paint Sprayers - Air Compressors - Pressure Washers

Employment - Job Opportunities

Parts Counter, CSR

Open until: filled
Type: Full-time

Portland Compressor has an immediate opening in our parts department as a Parts Counter Customer Service Representative for an individual with experience in the parts business. We prefer experience in a physical parts business such as auto parts. Air compressor, airless paint sprayer,  knowledge a plus, but not required.

Responsibilities include but not limited to the following

  Job Responsibilities:
  • Create and/or maintain positive relationships with customers
  • Provide prompt and courteous service
  • Find parts for customers using various methods such as; software, books, online resources
  • Sell parts from stock or special order
  • Enter customer information, take payments and create receipts
  • Answer phones, provide price quotes and other information
  • Respond to customer e-mails
  • Calculate shipping costs and ship parts via USPS, UPS
  • Assist customers with loading and unloading
  • Follow-up on special orders, back-orders, order mistakes etc
  • Pickup and/or deliver items from time to time.
  • Other parts department work such as; inventory, stocking displays, putting away parts, keeping parts room clean
  • Other assignments may be given at the discretion of the management
  Experience Required
  • At least 1 year of parts business experience
  • Good computer competency
    • Windows XP Pro
    • Microsoft Office Applications, primarily Outlook
    • Ability to learn new software
  • Good phone skills
  • Good customer service skills
  • Valid drivers license and decent record
Other Preferred
  • Experience with airless painting equipment or air compressors or pressure washers is a plus
  • Good interpersonal skills, a "people person"
  • Willingness to learn about the products we carry
  • Knowledge of SAP Business One
  • Internet savvy
  • Retail sales experience
  • Forklift operation, certification
  • Mechanical aptitude is a plus
  • Familiarity with UPS Worldship a plus

A qualified applicant will be a trustworthy self-starter with good self-management skills with little need for supervision once trained.
Integrity and accountability are a must.
Qualified candidates will have a HS Diploma or GED. College experience would be preferred, but not required.
Strong oral and written communications skills in English.
Must be able to lift up to 50 lbs.

  Salary

Salary is negotiable and based on experience. Please include your salary requirements with your resume.

  Benefits
  • Health Insurance
  • Paid Vacation
  • Paid Holidays
 

Portland Compressor has a low employee turnover rate and we enjoy that, so, if you are just looking for a J. O. B., please keep looking, if you are looking for a place to grow, this may be the place.